General manager, operations manager, front office manager, revenue manager; the manager who asks "where is the occupancy/turnover report?"; the hotel owner planning training for staff
4 steps · about 8 min of video · Goal: See the hotel at a glance and get the basic management reports.
The indicators on the home page and quick access. ⚠️ (labelled "Night Audit" (Gün Sonu) in the inventory; the content was inferred from the title)
Video in Turkish
The daily status summary: occupancy, expected arrivals/departures, exchange rates, latest calls.
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Getting the occupancy report from the forecast occupancy charts.
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End-of-day reports for past days; getting the weekly/monthly/yearly management report as a PDF via Reports > Management Reports (Raporlar > Yönetim Raporları).
Video in Turkish
5 steps · about 45 min of video · Goal: Analyse the sales distribution and forward occupancy, and design your own report.
Seeing occupancy, arrivals-departures and revenue looking back and forward.
Video in Turkish
Video in Turkish
Examining the distribution of sales and revenue on the Distribution Analysis (Dağılım Analizi) screen (the breakdowns are shown in the video).
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A detailed explanation of all the indicators on the Status screen.
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Preparing a custom drag-and-drop report with your own criteria and saving the design.
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Searching for records and reporting; filters, grouping, column design and exporting to Excel in lists.
Video in Turkish
Video in Turkish
6 steps · about 2 h 46 min of video · Goal: Receive reports automatically, monitor competitor/reputation data, manage the team through the system.
A hands-on walkthrough of the report groups, with questions and answers.
Video in Turkish
Video in Turkish
Having the reports you want sent automatically to e-mail at set times.
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Monitoring competitor hotels' prices.
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Collecting and analysing external reviews.
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Opening, assigning, tracking and reporting tasks.
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Security measures for users: password policy, working-hours/IP restriction, 2FA.
Video in Turkish
Video in Turkish
Answer on your own first, then reveal the answer.
1. There is no data for today in the daily Management report. Why?
The report is generated at the end of the day; only days whose end-of-day has been taken are shown. For the live position use the Status (Durum) screen.
2. Where do you get the monthly report as a PDF?
In Reports > Management Reports, select "This Month" (Bu Ay) and make a PDF from Print (Yazdır).
3. The occupancy report and the in-house list differ. What do you check first?
Whether the room rates have been posted and whether the end-of-day has been taken; the date/filter selections.
4. How do you save your own column layout in a list?
Arrange the columns and use "Save Column Design" (Kolon Tasarımını Kaydet); at most 10 designs per list, and it cannot be done in Simple View (Basit Görünüm).
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