The person who will make the definitions when a hotel switches to ElektraWeb for the first time: IT officer, hotel owner/operator, front office manager; our support staff who run the setup together with the hotel
9 steps · about 43 min of video · Goal: The minimum setup with which the hotel can take reservations and check in, notify KBS and issue invoices.
Creating the hotel record; saving the hotel's properties with Quick Setup.
Video in Turkish
Video in Turkish
The information on the Hotel Information (Otel Bilgileri) screen for the front office and the online booking page; the mandatory fields in a new hotel; describing the hotel in different languages; checking the program date.
Video in Turkish
Video in Turkish
Authorising staff by giving a role/extra role (e.g. Front Desk Full, NightAudit Full); entering the user's **e-mail and mobile phone** (for password reset); user definitions in group hotels.
Video in Turkish
Video in Turkish
Security measures for users; 2FA with Google Authenticator for the IP warning; 2FA by SMS.
Video in Turkish
Video in Turkish
Video in Turkish
Room type (guest capacity, rate multipliers), room definition, location, view, bed type; copying rooms; connecting (adjoining) rooms.
Video in Turkish
Video in Turkish
Video in Turkish
Defining the hotel's board types (bed and breakfast, half board, etc.) and price types.
Video in Turkish
The accounting information in the basic definitions: departments, revenue groups/codes (VAT), currency definitions.
Video in Turkish
Video in Turkish
Installing the police KBS add-on in Chrome; for the Gendarmerie KBS, entering the facility code, the web service password and the authorised person's national ID number (Establishment > Hotel Settings Panel > Default Hotel Settings > Notification and Accounting Settings (Kuruluş > Otel Ayarları Paneli > Varsayılan Otel Ayarları > Bildirim ve Muhasebe ayarları)).
Video in Turkish
Video in Turkish
Establishment > Hotel Settings Panel > Accounting Definitions > Integrator Connection Details (Kuruluş > Otel Ayarları Paneli > Muhasebe Tanımları > Entegratör Bağlantı Bilgileri): the integrator details, sender label, counter by year (prefix/number); invoice design.
Video in Turkish
9 steps · about 43 min of video · Goal: Enter prices and contracts and connect the channels; open the online booking page and the virtual POS.
Entering the hotel's price and availability and sending them to the online channels and the online booking page.
Video in Turkish
Agency/company/individual (münferit, non-agency) record; rate code; contract with the Contract Wizard.
Video in Turkish
Video in Turkish
Video in Turkish
Opening a channel card, basic channel settings, fetching data from the channel and mapping rooms/rates, channel rate multipliers.
Video in Turkish
Video in Turkish
Video in Turkish
Video in Turkish
Visibility and hotel features, colour theme, SEO and agreements (KVKK, privacy), extra services.
Video in Turkish
Video in Turkish
Video in Turkish
Video in Turkish
Adding several room type photos and hotel photos (100–150 KB recommended); adding hotel languages.
Video in Turkish
Video in Turkish
Applying for a virtual POS and the bank connection so that card payments go straight to the account.
Video in Turkish
Packages that are posted to the folio automatically; board separation to track board revenues separately.
Video in Turkish
Video in Turkish
Defining products for Quick Posting (Hızlı Posting); counted and paid rented items (e.g. safe, sunbed).
Video in Turkish
Video in Turkish
The parameter for the rule that a dirty room cannot be checked in; the password for viewing card details.
Video in Turkish
Video in Turkish
8 steps · about 42 min of video · Goal: Set up automatic e-mail/SMS, tour operator and other integrations; transfer data.
Automatic sending of confirmation, report and guest e-mails/SMS; SMTP and SMS settings.
Video in Turkish
Video in Turkish
Loading data from Excel (e.g. records coming from the old program).
Video in Turkish
Setting up the tour operator integration and the setup fields per operator.
Video in Turkish
Setting up the price management tool that analyses competitors' prices.
Video in Turkish
Setting up the service for restaurant/bar bill and kitchen printers.
Video in Turkish
Creating an API key for third-party systems; the TGA integration; WhatsApp Cloud API.
Video in Turkish
Video in Turkish
Video in Turkish
Address change ⚠️ (the title does not say whether it is the hotel address or the registered address); invoice address settings.
Video in Turkish
Video in Turkish
Setup and online booking explained together.
Video in Turkish
Answer on your own first, then reveal the answer.
1. Why must an e-mail and mobile phone always be entered when creating a new user?
The password reset confirmation is sent to this information; it is the first cause of "I forgot my password, the code does not arrive" calls.
2. Which menu are the e-Invoice integrator details entered in?
Establishment > Hotel Settings Panel > Accounting Definitions > Integrator Connection Details.
3. What is entered in the "KBS Password" (KBS şifre) field in the Gendarmerie KBS?
The value in the Web Service Operations > Password (Web Servis İşlemleri > Şifre) field in the KBS system; the facility code in the user field, and the authorised person's national ID number in the personnel ID field.
4. Although you entered a single price, how are the single-person and three-person prices produced?
By the rate multipliers on the room type (e.g. if the base is 100 and the single multiplier is 0.75, then 75).
5. "Fetch Data from Channel" (Kanaldan verileri al) comes up empty in the channel connection. What is the first check?
Whether ElektraWeb was selected and approved as the channel manager in the channel extranet, and whether the Hotel ID/user details are correct.
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