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DoraGöktaş Bilişim · ElektraWeb virtual support assistant

Whatever you’re stuck on in ElektraWeb, Dora has the answer

Reservations, folios, end of day, stock, POS… Type your question in your own words; Dora shows you the menu path, the buttons, the real screen and the training video step by step.

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Dora

Step by step with the menu path, buttons, screenshots and videos

Dora

Hi, I’m Dora

What would you like to do in ElektraWeb? Type in your own words or choose a module. I’ll show you the menu path, the button to press, the screenshot and the training video step by step.

All modulesMenu paths and buttonsTraining videosAsk follow-up questions

Choose a module

Reception questions(6)

Quick start trainingWhere are the Actions (Eylemler) button, lists and standard buttons?I want to learn ElektraWeb from the startStep-by-step training for your role
Don’t enter personal data such as guest names or ID numbers.

Not using ElektraWeb yet?

By hotels’ side for 30 years: let’s choose the right modules together, install them and train your team.

Request a free quote →Explore the modules ↗

Modules

Where do you need help?

All modules →

Reception

Reservations, check-in/out, rooms

Folio & cashier

Charges, payments, invoices

End of day

Night audit and reports

Housekeeping

Room status, dirty/clean

Restaurant / POS

Checks, tables, waiters

Stock

Counts, warehouses, reports

Accounting

Vouchers, accounts, statements

Sales & channels

Rates, contracts, OTAs

Users & settings

Users, permissions, passwords

How does it work?

The right screen in three steps

Dora knows all of ElektraWeb’s modules, screens, lists and operations, and answers your question step by step.

  1. 1

    Ask

    Type in your own words or pick a ready-made question from a module. As you type, Dora suggests likely questions.

  2. 2

    See it step by step

    The menu path, the button to press, the window that opens and a real screenshot; if there is a training video, it plays from the right moment.

  3. 3

    Keep going

    Ask a follow-up such as “What if I got it wrong?”; Dora remembers the previous topic.

For beginnersWhat’s where in ElektraWeb?The menu, the toolbar, the Actions (Eylemler) button, printing, Excel, filters, columns and the buttons in the record window. In 15 minutes.Go to quick start →

Training by role

All training paths →
Reception / Front Office29 steps · 3 levelsReservations / Sales / Channel Management27 steps · 3 levelsFront Accounting / Front Cashier / Income Audit22 steps · 3 levelsNight Auditor18 steps · 3 levelsHousekeeping16 steps · 3 levelsPOS / Restaurant / Bar15 steps · 3 levels

Official resources

ElektraWeb, manuals and YouTube training

Sign in to ElektraWeb ↗Open the hotel software in your browserHotel manual ↗Reservations, reception, front cash, reports · in TurkishHelp centre ↗General use, frequently asked questions · in TurkishERP manual ↗Accounting, stock, purchasing · in TurkishPOS manual ↗Restaurant, bills, cashiers · in TurkishYouTube training channel ↗ElektraWeb hotel management system videos · in TurkishElektraWeb Training (ElektraWeb Eğitimleri) ↗Step-by-step training videos · in Turkish

Install Dora as an app

Install it on your phone’s home screen or your computer and open it with one tap. No extra program to download.

Free membership

  • Without signing upNo registration needed; try it now.5 questions a day
  • Free memberAfter your first 5 questions, you confirm your email address.20 questions a day
  • Göktaş Bilişim customerStaff at hotels that work with Göktaş Bilişim.Unlimited questions

If your hotel works with Göktaş Bilişim, say so when you sign up; after approval your allowance becomes unlimited. Work with Göktaş Bilişim

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