Training
Learn ElektraWeb step by step, by your role
Each training path has three levels. Watch the video on this page, try the same task once in the software, then move on to the next step. If you get stuck on a step, ask a question with the Ask Dora button.
- 1Level 1 · First dayDoing the core daily work of your role on your own.
- 2Level 2 · First weekDaily exceptions such as corrections, cancellations and transfers, and the lists.
- 3Level 3 · AdvancedSettings screens, reports, special scenarios and longer training recordings.
First lesson for everyone (about 5 minutes)
Signing in, the menu and lists, live support. Start here, whatever your role.
Video in Turkish
Video in Turkish
Video in Turkish
Choose your role
Reception / Front OfficeReceptionist, front office manager, guest relations staff; a receptionist who is using ElektraWeb for the first time or who "does not know how to do a task"29 steps~4 h 29 min of videoStart training →Reservations / Sales / Channel ManagementReservations department, sales and marketing staff, revenue and channel officer, call centre agent27 steps~4 h 51 min of videoStart training →Front Accounting / Front Cashier / Income AuditFront cashier officer, income audit, front office accounting, staff who issue invoices22 steps~41 min of videoStart training →Night AuditorNight receptionist / night auditor, the front office manager who will run the end of day, the operator who runs the end of day in a small hotel18 steps~49 min of videoStart training →HousekeepingExecutive housekeeper, floor supervisor, HK office staff; for room attendants (maids) who will use the mobile app, only step 1.216 steps~1 h 12 min of videoStart training →POS / Restaurant / BarWaiter, cashier, bar staff (Level 1); restaurant/bar chef and F&B officer (Level 2); the F&B manager or system officer who sets up/defines the POS (Level 3)15 steps~3 h 42 min of videoStart training →Purchasing / Stock / WarehousePurchasing officer, warehouse/store officer, cost control, department heads who raise requests (Level 1.4 is enough)15 steps~3 h 10 min of videoStart training →Accounting / ERPHotel accountant, accounting manager, the hotel-side contact of the external accountant, finance staff18 steps~2 h 57 min of videoStart training →Hotel Manager / ReportsGeneral manager, operations manager, front office manager, revenue manager; the manager who asks "where is the occupancy/turnover report?"; the hotel owner planning training for staff15 steps~3 h 38 min of videoStart training →Guest Relations / CRMGuest relations staff, CRM officer, marketing staff who manage the guest app and surveys13 steps~2 h 7 min of videoStart training →SPA / Wellness / FitnessSPA receptionist, SPA manager, therapist coordinator, fitness/membership officer11 steps~56 min of videoStart training →Human Resources and PayrollHR officer, payroll/timesheet specialist, personnel affairs; department managers who plan leave/shifts (step 2.3 of Level 2)15 steps~24 min of videoStart training →Security ServicesHotel security officer, head of security; staff who control the gate/car park9 steps~6 min of videoStart training →System Administrator / Initial SetupThe person who will make the definitions when a hotel switches to ElektraWeb for the first time: IT officer, hotel owner/operator, front office manager; our support staff who run the setup together with the hotel26 steps~2 h 8 min of videoStart training →
Is your team growing?
Get a quote for installation, training for new staff and additional modules. By hotels’ side for 30 years.
